About this Hospital Quality and Safety Snapshot one pager template

Patients and families compare hospitals before a planned surgery, and most quality reports are written for regulators, not for them. This hospital quality and safety one pager template turns the public measures into a summary anyone can follow: the overall rating and how many patients would recommend the hospital, a table of waiting times against the national figure, infection rates drawn against their goals, and the numbered changes planned for this year. A section on what patients said, with the response to each, shows the hospital listens, and the patient experience office closes it with a phone number. Quality teams, marketing staff and patient advocates post it online and hand it out at admission.