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What’s on It

Picture chartOperations
Picture chartEngineering
Picture chartEveryone Else
Breakdown of a totalThe 1,240, by What They Do
Before and after chartMedian Tenure Fell in Every Function
RecommendationsThree Things This Shape Demands

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Workforce Profile: FY26

People team · Calderwell Group · 1,240 employees across nine countries

Operations

8 of 20

496 people: two in every five on the payroll.

Engineering

5 of 20

310 people: one in four.

Everyone Else

7 of 20

434 people: commercial, support and leadership.

The 1,240, by What They Do

Operations496 people40%

Engineering310 people25%

Commercial223 people18%

Support functions124 people10%

Leadership87 people7%

Median Tenure Fell in Every Function

FY24FY26

Operations2.1 yrs-2

Engineering2.6 yrs-0.8

Commercial3.8 yrs-1.4

Support functions5.4 yrs-0.6

Leadership6.1 yrs-1.7

Three Things This Shape Demands

High priorityRebuild induction for the 496 in operations

Operations is two in every five people here, and its median tenure has fallen from 4.1 years to 2.1. The people teaching the job are now newer than the job.

Cost: $180kTimeline: Q1 to Q2Owner: Operations and people

High priorityOne pay framework for all nine countries

Ranges were last set when we operated in five. Four countries are now paid by exception, and that is where leavers cluster.

Cost: $60kTimeline: Q2Owner: Reward

Medium priorityFixed rotas for 120 shift roles

A rota changing inside seven days is the reason given most often at exit interviews in operations.

Cost: NoneTimeline: Q1Owner: Operations

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