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About this KPI Report: Customer Support Weekly one pager template
A support team's week: first response time, satisfaction, tickets solved and the old backlog, tickets by day and by reason, satisfaction by team against target and next week's moves. The sheet opens on "Support KPI Report: Week 41", then the week in four numbers, tickets by day, tickets by reason, %, satisfaction by team, % against target and what moved. Swap in your own figures, names and dates, set your colours, then download it as a PDF or share it as a link. Every word, number and colour is editable.
KPI Report: Customer Support Weekly One-Pager Template
A support team's week: first response time, satisfaction, tickets solved and the old backlog, tickets by day and by reason, satisfaction by team against target and next week's moves.
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- Change every word, number and color
- Download as PDF or PNG
What’s on it
- Headline numbersThe Week in Four Numbers
- Bar chartTickets by Day
- Bar chartTickets by Reason, %
- Actual against targetSatisfaction by Team, % Against Target
- Key pointsWhat Moved
- Key pointsNext Week
Edit every word, chart and color
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